Warranty & Discount Terms

Thank you for purchasing our products! We are committed to providing high-quality items and stand by the durability and performance of our products. To offer peace of mind, we provide the following warranty coverage:

Warranty Coverage

Keyboards: Our keyboards are covered by a 1-year warranty from the date of purchase.

Chairs: Our chairs are covered by a 3-year warranty from the date of purchase.

Scope of Warranty

This warranty covers defects in materials and workmanship under normal use and conditions.

The warranty does not cover:

Damage caused by misuse, abuse, neglect, or improper installation.

Normal wear and tear, including scratches, dents, or fading.

Damage resulting from unauthorized modifications or repairs.

Issues caused by accidents, natural disasters, or other external factors beyond our control.

Lifetime Warranty Definition

Some of our products may come with a "Lifetime Warranty." The term "lifetime" refers to the expected lifespan of the product as determined by our internal standards.

We reserve the right to define and adjust the lifespan of each product at our discretion.

The coverage period and conditions of a lifetime warranty may vary by product and will be outlined in the product-specific warranty details.

Warranty Claims

To file a warranty claim, you must provide proof of purchase, such as a receipt or invoice, along with a description and photos of the defect.

Claims can be submitted to our customer service team at Ghostkeyboards.com.

We may request additional information or documentation to evaluate the claim.

Resolution Options

If your claim is approved, we will, at our discretion:

Repair the defective product at no cost to you.

Replace the defective product with the same or a comparable model.

Issue a partial or full refund based on the circumstances of the claim.

Shipping costs for repairs or replacements may be covered, subject to our evaluation.

Exclusions

The warranty is valid only for the original purchaser and is non-transferable.

Products purchased from unauthorized sellers or third-party platforms are not eligible for warranty coverage.

Changes to Warranty Terms

We reserve the right to modify or terminate the warranty policy at any time without prior notice. However, changes will not affect products purchased before the modification date.

Contact Information

For any questions or to initiate a warranty claim, please contact our customer service team at ghostkeyboards.com.

By using our products, you acknowledge and agree to the terms and conditions of this warranty policy. We appreciate your trust in our brand and are here to support you.